Answers to your questions

Is there a minimum quantity for stones orders?

No, there is no minimum quantity. To order large quantities, please email us at info@stonedecorative.com or call us (1-877-935-0707 or 514-935-0707).

Can I install the gabion baskets myself?

Yes, you can. Be sure to read the instructions provided prior to assembling. In short, lay the gabion panels out flat in the desired configuration and location. Do not double the connecting panel when setting gabions side by side or when stacking them. Place the tire wire provided to solidify the basket, prior to filling with stones.

What is the quantity needed to fill a gabion basket?

You will need 110 lbs. of stones per cubic feet.

What’s the difference between polished pebbles and raw stones?

  • Polished pebbles: Smooth finish, refined look (ideal for paths/decor)
  • Raw stones: Natural texture, slip-resistant (great for walls/gabions)

Are your stones resistant to freezing and extreme weather?

Yes! All our stones are 100% natural and withstand Canadian climates (-40°C to +40°C) without cracking or fading.

Can I choose my own assortment of Stone Decorative?

Yes! We can usually accommodate custom stone mixes. Email info@stonedecorative.com or call us (1-877-935-0707 or 514-935-0707) with your specifications.

How can I use the fire stones?

Our natural fire decorative stones are basalt volcanic stones, and have been known to be heat-resistant when used with standard gas and ethanol fireplaces, and under non-extreme heat*, dry and clean conditions. To assure optimal efficiency, please follow the fireplace or burner’s manufacturer’s recommendations, installation and safety precautions. Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Typical manufacturer’s instructions may require a small clearance space around the burner and all openings, or the nozzles to be clean and clear of any obstacles. It is advisable to start any fire pit or fireplace at low temperatures for few minutes to let any moisture evaporate, and use all necessary safety usage precautions. The stones can be placed to hide all piping, at the front and back sides of the burner, without covering the burner. This will allow the burner to properly disperse the gas evenly across the entire burner and offer a more natural looking flame. The stones can also be placed sparingly on a bed of fire glass. Sooting may occur as a natural effect of an incomplete combustion of gas or other fuels. The stones can be washed with lukewarm water and soap to help remove any oil, residue, or dirt. Use the fire stones alone or in combination with fire glass. Please handle all fire glass with care as pieces may have sharp edges and a fine dust may accumulate during shipping. As with any fire unit, adhering to basic fireplace safety procedures will ensure you and your family remain safe. Care is the responsibility of the owner for any and all fireplaces, burners, and related products.

* Our internal testings have concluded that optimal efficiency is achieved with burners up to 90,000 BTUs. Our fire stones have been used with units ranging from 45,000 to 180,000 BTUs. Occasional but rare cracking of a stone may occur, as no two stones are alike, when used with higher BTU-units or with other media (i.e., sand, wet or humid lava rocks can explode when heated), or when maintenance, installation, or operation guidelines have not been followed properly. Recent testings have shown no more than a 1% cracking of stones under extreme heat temperature of 1000°F.

The fire stones and fire glass are composed of a variety of darker and lighter tones, therefore we cannot guarantee specific color matching to printed or digital color representations. Samples are approximate representations of our standard colors and actual product may vary. Installation of the product constitutes your acceptance of the product as is.

Our natural fire decorative stones are basalt volcanic stones and have been known to be heat-resistant when used with standard gas and ethanol fireplaces, and under non-extreme heat, dry and clean conditions. Make sure you follow our warnings and recommendations available Policies : Warnings - Firestones. Firestones use require a clearance space around the burner and all openings and the nozzles must be clean and clear of any obstacles. Start fire pit or fireplace at low temperature for few minutes to let any moisture evaporate. The stones can be placed to hide piping at the front and back sides of the burner, without covering the burner. Make sure the stones are not improperly stacked or blocking the flame. Once cooled, the stones can be washed with lukewarm water and soap to help remove any oil, residue or dirt. Use the fire stones alone or in combination with fire glass. The stones may be placed sparingly on a bed of fire glass. Please handle fire glass with care as pieces may have sharp edges and a fine dust may accumulate during shipping.

Occasional but rare cracking of a stone may occur, as no two stones are alike, when used with higher BTU-units or with other media (i.e., sand, wet or humid lava rocks can explode when heated), or when maintenance, installation, or operation guidelines have not been followed properly.  Use all necessary safety precautions.

Can I use your fire stones in my interior fireplace?

Yes, you can use our fire stones in an interior fireplace, making sure you follow the manufacturer’s installation guidelines and instructions.

Can I request samples?

Easily order samples online. Each sample includes:

  • A few stones (1-2 inches) or
  • Half a pound of crushed glass
    Shipped via standard FedEx service. Contact us for expedited shipping.

To order other sample types, please email us at info@stonedecorative.com or call us (1-877-935-0707 or 514-935-0707). 

How many stones in a sample?

Ordering samples is easy! Each sample includes a handful of stones (size 1-2″) or about half a pound of crushed glass. If needed, feel free to specify a different size of stones preferred when ordering. All samples are shipped via FedEx Ground; contact us if you require expedited shipping.

Do you deliver across Canada? What are the timelines?

Yes, we ship Canada-wide. Delivery times vary by region:

  • Quebec: 2-5 business days
  • Rest of Canada: 5-10 business days
    Orders are processed within 48 hours, and tracking details will be provided.

How do I calculate how many stones I need?

Please email us at info@stonedecorative.com or call us (1-877-935-0707 or 514-935-0707) to confirm the quantities.

For information purposes:

Coverage for Garden and Signature stones:

  • 1 bag of 22 lb = 1 to 1.5 sq ft, 1 layer deep (±2″) 
  • 1 ton (2000 lb or 91 bags) = 125 sq ft, 1 layer deep (±2″) 
  • 1 metric ton (2200 lb or 100 bags) = 150 sq ft, 1 layer deep (±2″) 
  • 1 cubic yard = 2400 lb or 109 bags 

Coverage for fire stones:

  • 1 bag of 20 lb = 1 sq ft, 1 layer deep (±2″) 

Coverage for glass:

  • 1 bag of 20 lb = 2 to 2.5 sq ft, 1 layer deep (±1″) 

Can I write on Stone Decorative's stones?

Yes! All you need is an opaque paint marker available at most art supply store. You can choose from many colors, including gold and silver. Use the marker according to the manufacturer’s instructions. You can write directly on the decorative stones without special preparation. For best results, wipe the surface of the stones with a soft cloth to remove any residue, dust, oil, etc. Allow ink to dry before manipulating the stones.

Where can I buy high-quality decorative stones in Quebec?

At Stone Decorative, we offer a wide selection of premium natural stones available for purchase online, with direct delivery across Quebec. Our products are carefully chosen for their durability and aesthetic appeal, perfect for both residential and professional landscaping projects.

Is it cost-effective to buy garden stones online?

Absolutely! Shopping online with Stone Decorative gives you:
✔ Competitive pricing (no physical store markups)
Free shipping on orders over $159
✔ A wider selection than in-store
✔ Time saved with home delivery

What are your shipping fees based on?

Shipping fees are based on the final weight of your order.

Do you offer bulk discounts?

Yes! Preferred pricing is available for professionals and large-volume orders (starting at 2 tons). Contact us at sol@stonedecorative.com for a customized quote.

How do I choose the right decorative stone for my project?

For the perfect stone:

  • Pathways/gardens: Polished pebbles (Granilux)
  • Gabion/retaining walls: Angular stones (Basalt Noir)
  • Fountains: Smooth, water-resistant stones
    Our experts can help—contact us for personalized recommendations!

Which stones are best for gabions or retaining walls?

We recommend:

  • Black Basalt: Modern aesthetic + strength
  • Gray Granite: Extreme durability
    These stones are specially sized for optimal stability.

What is the difference between a spiral binder and a hog ring?

A spiral binder is a continuous galvanized metal coil to hold the gabion panels together. A hog ring is typically a C-shape metal clip to secure the panels together. You will require a pneumatic gun to use the hog rings whereas the spiral binders do not require any equipment.

What is the difference between a welded gabion basket and a woven gabion basket?

A welded gabion basket is used in landscaping projects. A woven basket is used in water or water edge applications and in landscaping projects. 

Should I prepare the ground before laying decorative stones?

For long-lasting results:

  1. Clear and level the area
  2. Add landscape fabric to prevent weeds
  3. Lay a 2-3 cm base of fine gravel (if needed)

Do you offer eco-friendly or recycled stones?

Yes! Our stones are:

  • 100% natural (no chemical treatments)
  • Responsibly sourced
  • Infinitely reusable

Can I return stones if they don’t meet my expectations?

We accept returns within 14 days for unopened products. Contact us before returning.

I did not receive my order, what do I do?

Please email us at info@stonedecorative.com or call us (1-877-935-0707 or 514-935-0707).

You can also refer to our policies.

What if my delivery arrives damaged?

Report it within48 hourswith photos toservice@stonedecorative.com. We’ll send a replacement immediately.

How do I maintain my stone fountain during winter?

Even though outdoor water fountains are made to withstand the elements it is crucial that water is not left in the fountain to freeze as it could cause it to crack and can ruin the fountain’s pump. Follow a few simple steps to winterize your fountain:• Before the temps drop below freezing be sure all the water is drained out of your fountain. This is the most important thing you can do.
• Remove the pump if possible and store it indoors for the winter. Take this opportunity to get your pump cleaned thoroughly so debris, algae and dirt don’t sit in your pump all winter.
• Cover your fountain with some form of protective tarp. This will keep moisture out of your fountain. Also, place blankets, towels or any other absorbent material in the basin of your fountain and the tiers. Water must not get in the fountain and freeze as it will cause the fountain to crack.

Why Choose Stone Decorative?

  • Tailored advice for every project
  • Bulk discounts for pros
  • Durable, weather-resistant stones
  • Eco-friendly sourcing

"Like the stones we polish, we build lasting relationships—one project at a time."